FREQUENTLY ASKED QUESTIONS
What if i don't see any products i like, or what if they are sold out?
Don't see the brand or item you want to purchase? Contact us about what items you would like us to start selling!
We don’t carry every size for all products. If your size is sold out, simply select it and click 'Notify Me.' Enter your email, and we’ll let you know as soon as it’s back in stock!
Why are some products so expensive?
Standard items like basic clothing and simple accessories are affordable because they are easy to mass-produce.
However, luxury pieces require specialized fabrics, complex construction, and premium packaging that are much harder to get right.
The extra cost ensures you get the exact quality and detail of the original.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, you can return the item in the next 14 days. If the product isn't in the same condition, tags missing, damaged or original packaging is missing, you may not be reimbursed.
Contact us here if you would like to return and refund a product!
When will I get my order?
Based in the European Union, we ship all orders the next business day.
EU deliveries usually arrive within the same week, while international shipping takes 1–3 weeks depending on your location.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order.
However, we do offer free shipping for orders over 150€, both for domestic and international orders.